ServiceNow CSA Practice Questions Part 5

When importing data, what happens to imported rows, if no coalesce field is specified?

All rows are rejected from the import, as coalesce field is required.
All rows are treated as new records. No existing records are updated. ✓
Duplicate rows are rejected from the import.
All rows are treated as new records, but errors will be flagged in the import log.

If no coalesce is defined, all imported rows are treated as new records. No existing records are updated.