ServiceNow CSA Practice Questions

Notes

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1. Navigate to a list and create or modify a filter as described in Create a filter in List.
2. Select Save....

   Additional options for saving the filter display.

   
3. Enter a name for the filter in the Save as: field.
4. Select one of the following visibility options.
    

   Option	Description
   Me	Creates a personal filter, which only you can access. If you don’t have Write access to the User field, this option isn't available. See your administrator for more information.
   Everyone	Creates a global filter, which all users can access. This option is available to users with the filter_global role.
   Group	Creates a group filter, which only members of the user group you select can access. This option is available to users with the filter_group role. If you don’t have Write access to the Group field, this option isn’t available. See your administrator for more information.

5. Select Save.
6. (Optional) To use your saved filter, return to the list, select the List control menu (), and select your filter from the Filters submenu.
7. (Optional) To edit or delete your personal filters, return to the list, select the List control menu (), and select Edit personal filters from the Filters menu.
   1. Review the Filters list and select the title of the filter to edit.
      If no results display, select the Show/hide filter icon () and remove any applied filters.
   2. Update the filter title or add or remove conditions.
   3. (Optional) To delete the filter, select Delete and confirm deletion.
   4. If you edited the filter, select Update.

https://www.servicenow.com/docs/bundle/xanadu-platform-user-interface/page/use/using-lists/task/t_SavingFilters.html#t_SavingFilters