ServiceNow CSA Practice Questions Part 4

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What is a key difference between Reporting and Performance Analytics?

Performance Analytics contains snapshots of data taken over time; Reporting shows only the data as it is, at the moment the report is run.
Performance Analytics can show trends; Reports cannot.
Performance Analytics data can be published to Dashboards; Reports cannot.
Reports can be run on a scheduled basis; Performance Analytics cannot.
Performance Analytics shows KPIs; Reporting does not.

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Notes

ServiceNow® Reporting enables you to create and distribute reports that show the current state of instance data, such as the number of open incidents of each priority.

https://www.servicenow.com/docs/bundle/xanadu-now-intelligence/page/use/reporting/reference/reporting-landing-page.html

Performance Analytics improves performance and accelerates continual service improvement by:

Tracking critical process metrics and trends.
Measuring process health and behavior against organizational targets.
Identifying process patterns and potential bottlenecks before they occur.
Continually visualizing historical and real-time process health statistics in role-based dashboards enabling individual stakeholders to make informed decisions.

https://www.servicenow.com/docs/bundle/washingtondc-now-intelligence/page/use/performance-analytics/concept/c_GetStartedwithPA.html